PCI Managed Services

Reliant Security’s Managed Services Program offers managed infrastructure and security services for merchants that have deployed the Redbox Platform in their remote locations. The Managed Services Program is based on meeting the on-going PCI DSS control objectives which are facilitated though the use of the Redbox platform. The services include overall device management including the health, status, ongoing maintenance, and the review and disposition of security events and alerts.

Reliant’s Managed Services Program provides the following benefits:

• Helps reduce capital costs
• Provides internal resource flexibility
• Allows IT resources to be invested on strategic initiatives that can drive revenue and create a competitive advantage.

At a time when PCI mandates would require increased staffing for data-security functions, IT departments have fewer resources to devote to this compliance function. As a result, Redbox Platform customers have been increasingly turning directly to Reliant to manage the Redbox Platform, associated PCI technical controls and hosted applications. Reliant has therefore created its Managed Services Program to address the gaps that many merchants face when they are understaffed and/or lack the knowledge, skill set and expertise to manage PCI Compliance. The Reliant Security Managed Services offering combines our extensive knowledge of PCI requirements with our years of experience managing retail network environments in the field

Merchants are also responsible for managing the health, status and on-going maintenance of the Redbox deployed in each of their remote locations. Here is an overview of the on-going requirements.

By utilizing Reliant’s Managed Services Program, our clients realize lower capital costs, they maintain resource flexibility and they can focus key IT resources on developing and implementing strategic, revenue-driving initiatives.